The main concept of this theory is the difference between motivation factors and hygiene factors. When applied to work motivatio n, the theory can be explained as follo w. Herzbergs motivationhygiene theory and job satisfaction in the. Pdf herzbergs motivation hygiene theory applied to high. Herzbergs hygiene theory shows that the factors that result in satisfaction at work and those that result in dissatisfaction are quite different in nature. We will use these terms interchangeably in this article.
Furthermore, job satisfaction does not necessarily imply a high level of motivation or productivity. According to herzberg, there are some job factors that result in satisfaction while there are other job factors that prevent dissatisfaction. Pdf the authors of this study sought to examine the job satisfaction and motivational level of. This paper critically examines frederick herzbergs twofactor theory and assesses its application and relevance in understanding the essential factors that motivate the ghanaian worker. What is the herzberg two factor theory of motivation. Based on percentages of total factors causing high and low attitude effects. These results form the basis of herzbergs motivationhygiene theory. A ghanaian perspective january 2011 kwasi darteybaah. Accordingly, herzbergs twofactor theory posits that a good leader would give motivation to the members of staff in the organisation so that they would do their job well yusoff et al. Motivating your team using herzbergs motivators and.
Herzbergs motivatorhygiene theory introduction to business. He did this by interviewing over 200 professionals. Pdf herzbergs motivationhygiene theory and job satisfaction in. Herzberg found that the factors causing job satisfaction. The twofactor theory was tested by many other researchers. Good working conditions, for instance, will keep employees at a job but wont make them work harder. Critics of herzbergs theory argue that the twofactor result is observed because it is natural for people to take credit for satisfaction and to blame dissatisfaction on external factors. Herzberg s motivation theory model goes by a number of different names, including two factor theory, herzberg s motivation hygiene theory, and duel structure theory. The two factor theory is not free from bias as it is based on the natural.
In 1959, frederick herzberg, a behavioural scientist proposed a twofactor theory or the. On the other hand, motivators are the real factors that motivate employees at work. Herzbergs motivationhygiene theory and job satisfaction in the malaysian retail sector. Application of frederick herzbergs twofactor theory in assessing and understanding employee motivation at work. Pdf this paper examines what motivates employees in the retail industry, and. Frederick herzberg the hygiene motivation theory cmi.